PRIVACY POLICY

GENERAL

This privacy policy sets out how Onalytica uses and protects any information that you give Onalytica when you use www.onalytica.com, influence.onalytica.com and irm.onalytica.com.

Onalytica is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

By using our website and/or our Services, you consent to our Privacy Policy and our collection, use, and disclosure of your information in accordance with this policy and as permitted or required by law.

Onalytica may change this policy from time to time by updating this page. Please ensure that you are happy with any changes.

COLLECTION

The personal data we collect about you depends on the Services you use. For example, if you use Onalytica Discover and Map, the data we collect about you would be different than that which we collect about a user who only accesses Onalytica Influencer Relationship Management (ÔÇťOnalytica IRM”).

If you register as a user of any of our Services, we may ask you to provide your name, email address, contact telephone number, the organization you work for, your address, a username and password and other information relevant to the Services we provide. We may also submit payment information from you to stripe.com in order to take payment for our Services. Card details are not collected by Onalytica. If you are not an administrative user for your account, the same information about you may be provided by another user in your organization or third party. We may also collect other information directly from you, from time to time.

If you contact our customer success teams, we will collect the information we need to categorize your question and respond to it. We also use this information to track potential issues with our Application Services and customize our support responses to improve our service to end users.

We collect information about you when you use any part of our Services. For example, if you are logged in to your Onalytica Discover account, we will collect information on login frequency, what search queries are carried out, what influencer results you searched through and other interactions within our SaaS application. We may also collect information about how you interact with messages we send to you through 3rd party software.

We collect information about the device you use to use our Services, including operating system details, web browser type, your mobile device identifier and mobile operating system, and the name of your ISP or mobile carrier. We may also collect your location information if your device permits this.

We also infer information about you based on the information you have provided or made available to us such as time zone and location. This may include personalizing your experience of using our Services, suggesting different Services you may be interested in trying, or other inferences about you.

We are constantly trying to improve our Services to you. This means that we are introducing new features of our Services regularly, some of which may result in the collection of new information from you.

COOKIES

We also may collect aggregate and non-personal information through “cookies”. Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. Cookies are returned to the website that deposited them when a visitor returns to that site. Cookies tell us, for example, whether a user is a first time visitor or has visited the site before and what areas of the website are of greatest interest to the user. The deposit of cookies by the site may enhance your online experience by allowing us to save your preferences for your next visit. Our cookies may also measure the general activity on the site, which allows us to determine which areas and features are most popular. This information allows us to make improvements to our site.

DATA STORAGE

Onalytica uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our application. Although Onalytica owns the code, databases, and all rights to the Onalytica application, you retain all rights to your data.
 

DATA STORAGE

Onalytica uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our application. Although Onalytica owns the code, databases, and all rights to the Onalytica application, you retain all rights to your data.

USAGE BY MINORS PROHIBITED

Onalytica’s Services are not intended for and should not be used by anyone under the age of 18.

PRIVACY PRACTICES OF THIRD PARTIES

This Privacy Statement only addresses our collection, processing and use (including disclosure) of your personal information. Our customers and other third parties may have access to your personal information and use it in other ways in accordance with their own privacy practices. We encourage you to familiarize yourself with the privacy statements provided by any platform you use to publish any information.

PROTECTING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about Onalytica which we think you may find interesting. You are able to opt out of receiving any promotional materials by writing to info@onalytica.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Last Updated 13 March, 2017.